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Home > White Papers > SPSS > Reduce Churn Through Enterprise Feedback Management and Predictive Analytics.

Reduce Churn Through Enterprise Feedback Management and Predictive Analytics.

By: SPSS
SPSS

Read how Cabelcom recognized the key to tackling churn and was able to identify the point at which customers become dissatisfied with their service.

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Published:  Jun 30, 2009
Length:  3
Type:  White Paper
Tags : 
spss, cablecom, customer retention, crm, churn rate, reduce churn, predictive analytics, statistics, statistical analysis, cable network operator, tailored marketing, targeted marketing, best-of-breed, data mining technology, customer feedback, customer lifecycle, cross-selling, data management, data analysis, decision-making



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