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CRM Customer Panel Video - Competitive B2B and B2C Relationship Management
By : IBM ILOG. IBM ILOG.

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  Published : Jul 14, 2009 
  Length : 63 
  Type : White Paper 
   
 
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  Overview :
  Increase success at point-of-contact with more frequent and focused cross-sell and upsell improve customer and partner satisfaction with better service and support. Increase revenue, profitability and wallet-share through greater acceptance. Improve auditability with consolidation of siloed and divisional approaches. Learn more today!
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Business Process Management , Customer Relationship Management , Customer Service , Enterprise Applications
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