WindowSecurity
Search the Library
 
 
Home>

Measuring The Value of IT Service Management, EMA Whitepaper
By : Avocent LANDesk Avocent LANDesk

INFORMATION
   
  Published : Jan 12, 2009 
  Length : 25 
  Type : White Paper 
   
 
Download Now
Save for Later
Email this page
  Overview :
  The purpose of this paper is to present a method for reducing risk and increasing IT contribution during uncertain times and to assist readers with measuring the value and building a business case for IT Service Management (ITSM). To this end, the paper explains why IT must become a strategic asset - and precisely how IT can become strategic. In a step-wise fashion, this paper offers solutions for IT organizations at all maturity levels.
View All Items By This Company           
Browse Related Categories :
Best Practices , Business Management , Customer Relationship Management , ITIL , SLA , Service Management
Search the Library
This Weeks Most Popular Reports   |   Most Popular Topics   |   Vendor Directory
Windows Security Research
    Learn about lead generation opportunities and list your white papers

Community Area

Log in | Register