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The new face of IT service management
By : IBM-America IBM-America

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  Published : Sep 10, 2009 
  Length : 20 
  Type : White Paper 
   
 
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  Overview :
  In today's business climate, IT organizations need to demonstrate their ability to add value. This white paper from Macehiter Ward-Dutton - an IT advisory firm that specializes in issues of IT-business alignment. We use our significant industry experience, acknowledged expertise, and a flexible approach to advise businesses on IT architecture, integration, management, organization and culture.
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Application Integration , Business Integration , Business Intelligence , Business Process Management , ITIL , Productivity , Project Management
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