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Home > White Papers > Senn Delaney > CEO Roundtable: Improving Performance Through a Shared Business Model

CEO Roundtable: Improving Performance Through a Shared Business Model

Senn Delaney

It's become a business imperative to maximize operational effectiveness, trim costs, standardize and streamline processes, achieve economies of scale and increase competitive advantage. Today's most successful leaders do this in a way that balances the greater good of the enterprise with the competing demands of their autonomous businesses that must respond to the individual needs of their markets. A more collaborative model that helps leaders of complex businesses to maximize effectiveness is gaining traction. Four prominent business leaders discuss their challenges and successes in shifting to this shared business model.

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Published:  Sep 05, 2008
Length:  8
Type:  White Paper
Tags : 
senn delaney, customer focused, brand management, customer-centric, employee management, employee engagement, application integration, application performance management, best practices, business integration, business intelligence, business management, call center software, change management, corporate governance, customer interaction service, customer relationship management, customer satisfaction, customer service, enterprise resource planning

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