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Home > White Papers > Citrix Online > The Help Desk Is on the Critical Path for Pandemic/Disaster Recovery

The Help Desk Is on the Critical Path for Pandemic/Disaster Recovery

Citrix Online

When a workplace disruption hits, you need to act fast to ensure your employees are safe, keep them informed and maintain productivity. This new Forrester white paper explores the critical role that the help desk should play in your organization's business continuity planning.

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Published:  Jun 09, 2010
Length:  3
Type:  White Paper
Tags : 
citrix online, help desk, disaster recovery, business continuity, service desk, call center management, customer service, service management



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