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The Next Chapter in IT Service Management ITIL v3
By : HP HP

INFORMATION
   
  Published : May 15, 2007 
  Length : 10 
  Type : White Paper 
   
 
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  Overview :
 

This 10-page paper discusses why ITIL is important, why it was time for an update and what changes are introduced in ITIL V3.  It also provides the inside story of ITIL v3 in the making and an introduction to the HP authors.

Download this white paper now to learn more about ITIL V3. 
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Browse Related Categories :
IT Management , ITIL , Infrastructure , Network Management , Service Management
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